Buying a pair of great fabric scissors is an investment. LDH provide the best customer service and after-sales experience including offering customers a 10 year warranty.

LDH's 10 year warranty covers parts and materials only, for all LDH Scissors products, excluding damage caused by the user. LDH Scissors products may require regular maintenance to maintain their performance, which can include daily care and mindful handling. All LDH Scissors products are subject to quality checks when exiting the factory and when they are shipped by a total of at least four people. Damage due to misuse, abuse, or normal wear and tear are therefore not covered under the 10 year warranty.

In the event that a problem occurs with your LDH Scissors product due to a manufacturing defect, LDH will attempt to remedy the problem in accordance with their warranty policy. No other warranties are implied or expressed other than what is specifically stated.

Maintenance Tips

Products returned to LDH months or years after purchase are usually done so because routine maintenance and care have not been applied. Please ensure you are regularly oiling, cleaning, and properly storing your tools, as products that are not properly taken care of by the user are not covered under warranty.

Disclaimer

• If there is a manufacturing defect upon receiving your product(s), you must contact LDH within 48 hours. LDH won't be able to honour exchanges or returns after 30 days.
• While stainless steel products will resist oxidation more than carbon steel products, they cannot be guaranteed against rusting.
• Due to the manufacturing process and the nature of our hand-finished scissors, some scissors may have superficial scratches that do not diminish the overall quality of the scissors, but may not be as aesthetically pleasing. Please note that softer metals such as carbon steel are more prone to scratches. These scratches are a known feature that is not covered under our warranty. This is what we consider normal wear during our manufacturing process.
• Depending on the materials of your product(s), without mindful handling and daily maintenance, the blades could become chipped. This is what we considered normal wear and tear, and can be fixed by your local sharpener.
• If you have dropped or mishandled your scissors, or cut material beyond what they can reasonably handle, any resulting damage (such as chipped blades) or misalignment is not covered by our warranty.